Never ever thought I would have to write this.
However, due to the ongoing Coronavirus situation, we will close the garage for all but emergency repairs to your car from close of business on Friday.
This part of the business is understandably in the government’s exempt category* (link to the list below), especially considering the amazing people at the NHS and emergency services may need their cars to continue to get to work and protect us.
But we need to think about all our staff and their family’s health at this extraordinary time in all our lives not to mention all our fantastic customers.
Our service desk will remain open for all existing bookings depending on staff availability and any change in government guidelines.
There will only be skeleton number of staff on. I ask you to be patient with them as we will not be able to provide our usual high standard of efficiency with timings.
There will be no wash and vacs on any job. As I said above if you need a MOT, have a breakdown or need brakes for your car for example you can call us to see if we can help and if we have spare parts in stock.
Unfortunately, for security and safety purposes, we will be unable to accept cash payments during this period and would ask that all customers pay by card or bank transfer.
Anyone wishing to buy a car will be able to do so by appointment or by telephone. We will still offer home visits etc if required. Most of this can be done online nowadays anyway and we also have a 'reserve a car' facility on our website - you can find more information below.
All main members of staff have an app on their mobile allowing them to answer garage telephone number.
During normal business hours, please use our main 01592 655550 number. Out with these times, please can you text or call any of the mobile numbers below
Please take care and stay safe
Greig, Ann and the Brenwood team
Please note the following emergency numbers:
Service Queries - Carole 07736031373
Sales Queries - Greig 07768631937
Sales Queries - John 07831889554
*You can see the list of exempt businesses by clicking here
We are kindly asking customers to wash their hands on entering the garage and we have antibacterial wipes available for use.
To ensure we remain as accessible as possible to our customers, we have the option to reserve any used car online through our website and we will bring the car to your door.
So, if you find a car you like and want to see it and test drive it without coming to the garage, we'll bring it to you. If you then decide that you don't like it - it's totally fine, we'll take it away again.
We are offering this service for free in the local area . If you are outside the local area, we will charge £1 per mile. Click hereto view our used car page.
We can also offer a pick up/drop off option for MOTs and emergency repairs
If you have purchased a car from us and are experiencing any money worries due to the current situation, click here for details on who you should contact for guidance
The MOT Testing Rules for the Coronavirus have now changed with a 6 month extension available for light vehicles - please click here for full details