Home Appointments and Home Test DrivesOf course, many people prefer seeing the car "in the flesh or the metal" to ensure the condition meets our description. We also know that many customers want the actual driving experience for themselves or simply ensure the smaller details work - such as ensuring the pram or the golf clubs fit in the boot.
And so our sales team are more than happy to bring the car to your home to show you the superb condition and give you complete peace of mind.
Our 14 Day No Quibble Return Policy ExplainedBut we understand that it can be a difficult decision - especially in the current climate, where more people are buying cars remotely, through video appointments or simply reserving the car and buying online.
We have developed our entire business to make the buying process hassle-free which includes our no-quibble 14-day return policy.
So now you can have complete peace of mind that, in the unlikely event, the car does not live up to your expectations, or you simply have a change of heart, you can return the car.
This is subject to our Cancellation Policy which states
You have 14 days no quibble return policy except when you have altered the vehicle from standard manufacturer's specification (in this instance no return is possible under any circumstance). You must inform us in writing by post or email is acceptable to greig@brenwood.co.uk.
Our £99 ONLINE Reservation Fee is fully refundable if the car does not meet your requirements or does not live up to expectations.
New vehicle cancellation fee £500.
Used vehicle cancellation fee £250.
We will keep a holding deposit £250 kept until you return the Registration Document for the cancelled order.
You will be responsible for any Road Tax that we have paid for including extra charges that are payable upon registration of a new vehicle and which are not refundable by the DVLA
£0.10 per mile charge(+VAT) for a vehicle having covered more than 537 miles since purchase.
For more information, please email sales@brenwood.co.uk