All our used cars are backed by the Brenwood used car promise, inc 6 Mths Warranty - Find Out More

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OUR REVIEWS

WHAT OUR CUSTOMERS SAY

We pride ourselves on the great service we provide to all of our customers.

We want you to enjoy your buying experience. It shouldn't be daunting, it should be fun from picking up the phone, to driving away in your new car.


GAVIN L

Fantastic service from start to finish .. they really give you time a consumer to think about what you want .. no pressure tactics .. lively people

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GAVIN L

Fantastic service from start to finish .. they really give you time a consumer to think about what you want .. no pressure tactics .. lively people

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DANIEL A

We were looked after by a salesman called dxxxx who we found to be one off the best .he looked after my wife and I from the start of the sale to the conclusion this car was not the most expensive car on the forecourt but derek made us feel like it was ,great staff 10/10 experience thanks dxxxx

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DANIEL A

We were looked after by a salesman called dxxxx who we found to be one off the best .he looked after my wife and I from the start of the sale to the conclusion this car was not the most expensive car on the forecourt but derek made us feel like it was ,great staff 10/10 experience thanks dxxxx

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STUART B

Very down to earth but open. No Arthur Dailey persuasion or haggling, just a fair price for a good car. Plenty help and sound advice from rep.

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STUART B

Very down to earth but open. No Arthur Dailey persuasion or haggling, just a fair price for a good car. Plenty help and sound advice from rep.

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Peter H

All in all a straightforward transaction. Derek is a pleasant honest & helpful person who put you at ease from the onset. A pleasurable experience , no hassle

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Peter H

All in all a straightforward transaction. Derek is a pleasant honest & helpful person who put you at ease from the onset. A pleasurable experience , no hassle

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ALI A

I went to breenwood to trade my car and it was 5stars customer service

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ALI A

I went to breenwood to trade my car and it was 5stars customer service

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CRAIG P

Outstanding service. Excellent friendly staff. Always looking out for the customer.

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CRAIG P

Outstanding service. Excellent friendly staff. Always looking out for the customer.

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Paul E

Nice folk, no sales pressure. Car was as advertised and I am very pleased with the purchase. They kindly collected me from the station and did all the paperwork without a hitch. Happy to recommend them and would buy from them again.

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Paul E

Nice folk, no sales pressure. Car was as advertised and I am very pleased with the purchase. They kindly collected me from the station and did all the paperwork without a hitch. Happy to recommend them and would buy from them again.

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KENNETH F

Fabulous service.. No pressure when buying a used car.. Top trade in price and new car delivered immaculately.. Serviced and MOT'd as agreed

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KENNETH F

Fabulous service.. No pressure when buying a used car.. Top trade in price and new car delivered immaculately.. Serviced and MOT'd as agreed

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Gregor D

Excellent customer service and with a personal touch.

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Gregor D

Excellent customer service and with a personal touch.

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Kareen A

Welcomed and well informed on details of the car we went on to purchase. This company has "old fashioned values" but is a vibrant modern knowledgeable business with its finger firmly on the pulse of the modern technology and advances of vehicles in the motor industry.

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Kareen A

Welcomed and well informed on details of the car we went on to purchase. This company has "old fashioned values" but is a vibrant modern knowledgeable business with its finger firmly on the pulse of the modern technology and advances of vehicles in the motor industry.

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Yvonne L

Excellent friendly informative service. Would thoroughly recommend.

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Yvonne L

Excellent friendly informative service. Would thoroughly recommend.

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TRACEY M

Excellent professional service from this company, even picking me up from the train station to collect my new car which I love! Would highly recommend Brenwood!

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TRACEY M

Excellent professional service from this company, even picking me up from the train station to collect my new car which I love! Would highly recommend Brenwood!

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RAYMOND B

First class garage to deal with, The salesman was a pleasure to deal with he answered all my questions and had the car all ready on the date that we discussed.

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RAYMOND B

First class garage to deal with, The salesman was a pleasure to deal with he answered all my questions and had the car all ready on the date that we discussed.

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Rosie C

Very friendly knowledgeable staff who arranged s time to suit me for getting new car

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Rosie C

Very friendly knowledgeable staff who arranged s time to suit me for getting new car

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PATRICIA N

Everyone was most helpful and I was able to purchase a car from them with the help of the nice saleman

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PATRICIA N

Everyone was most helpful and I was able to purchase a car from them with the help of the nice saleman

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SAHUN G

Flawless. Company was extremely accommodating in turning round the sale of the car for me to get it within a day

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SAHUN G

Flawless. Company was extremely accommodating in turning round the sale of the car for me to get it within a day

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ALAN C

very helpful recommend to everyone buying a new or secondhand car

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ALAN C

very helpful recommend to everyone buying a new or secondhand car

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DOUGLAS C

I have dealt with and purchased a number of cars from Brenwood Motor Company over the years and have always enjoyed first class sales, service and back up experience from all the very helpful personnel in all departments. Trusted and recommended.

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DOUGLAS C

I have dealt with and purchased a number of cars from Brenwood Motor Company over the years and have always enjoyed first class sales, service and back up experience from all the very helpful personnel in all departments. Trusted and recommended.

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JULIE F

I have been with BRENWOOD for years,which in itself is testimony to how good they are. They are friendly,professional,and always go the extra mile to help. I love my new car,and the experience of the change was seamless. Thankyou.

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JULIE F

I have been with BRENWOOD for years,which in itself is testimony to how good they are. They are friendly,professional,and always go the extra mile to help. I love my new car,and the experience of the change was seamless. Thankyou.

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LINDA M

Great service couldn’t be more helpful when buying a new car

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LINDA M

Great service couldn’t be more helpful when buying a new car

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CHRIS J

Saw the car we liked on the website (good quality pictures and plenty of them), visited the dealership, test drove and decided to go for it. No pressure selling or sneaky tactics, just an easy going, pleasant experience - sales guy was easy going and had a likeable nature. Car was received quickly and efficiently after completing the documentation a few days after the initial visit. The car (a Suzuki Vitara)was immaculately presented. This is the second vehicle we have bought here with similar service received on both occasions.

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LEWIS M

Great experience buying from them fast and efficient service, look forward to dealing with them again

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ANNE H

The salesman was charming and helpful without being pushy. He identified what I wanted in a vehicle and was very helpful. The car I bought is just right for me and the buying experience was made easy and stress free.

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ELAINE D

Was greeted by lovely staff and john, who helped me with all paperwork was very professional. I drive away with my new car very happy with the service received

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WILLIAM G

Was greeted with a very helpful, cheery and non pushy salesman. His name is Johnathon La Port who delivered my new vehicle to my home saving me from going out due to the Coronavirus.

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DAVID C

I was met with a smile and was treated courteously with no pressure throughout the buying experience.

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SANDY P

Very good, no pressure to buy, happy to answer questions and offered a fair trade in price

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HEATHER W

The team were absolutely amazing and made us feel very welcome, despite the social distancing rules in place. The service was fantastic and I wouldn’t hesitate to go back in the future! 10/10

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STEVEN T

Excellent service from start to finish. Changing vehicle after a 4 year PCP deal and process was extremely smooth. The young salesman who dealt with us was excellent. Very aware of COVID restrictions whilst remaining personable and efficient.

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JULIE K

Very efficient, friendly service. A pleasant experience even amid such challenging times. Going that extra mile to help with a smooth purchase of my car and presenting my new car beautifully. Thank you 😊

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CAMERON R

No pressure sales from the brenwood team. Have bought 5 cars over the years from them , now treated like one of the family

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BEN H

We bought a car from brenwood shortly after the lockdown restrictions were lifted and we were really impressed with how they dealt with us. They were really efficient with all correspondence and when we arrived to pick up the car the show room was covid safe. Really nice family run business with a no pressure feel . I would recommend them.

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CATHERINE P

Dealt with professionally and with courtesy at all times. Felt no pressure at all.

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PETER M

Excellent service Staff we’re amazing very professional no hassle very organised .

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LORRAINE G

Overall a great experience in the current conditions. Jonathan was very helpful.

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GEORGE H

Trainee Sales Manager went the extra mile, nothing was too much trouble, and the car I bought advertised itself. I’m delighted with it.

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HAZEL M

No pressure to buy. Helpful, friendly staff. Would go there again.

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JACQUELINE F

Brentwood Motor Company made buying and part exchanging my old vehicle easy, it was a pleasure doing business with them.

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LAURA O

Excellent service. The salesperson was extremely helpful and patient. They answered any questions I had and made sure the car was clean and in great condition for driving away.

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LYNNE W

Excellent, efficient service from the team. Car was as described and came with new brakes and a fresh MOT. Restrictions are in place due to COVID-19 but communication before collection was great meaning an easy, hassle-free pick up of our new car. Highly recommended.

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DAVID S

Telephoned the Dealer, agreed a trade-in price for my car. Visited the next day, viewed the car I was interested in and bought it. Picked it up the following week after it was serviced and valeted. Dealt with, both speedily and professionally.

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JACQUELINE M

Great service from first phone call making an enquiry to driving away my new car. I wanted a few extras fitted to my car and they couldn’t all be done before collection but I was kept updated as to when they were coming and offered a courtesy car for the day of fitting. Also want to add that the ladies on the reception desk are always kind and helpful.

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TRACY M

Been dealing with them for a few years now, great service, I have to say though the last time I was in I wasn’t offered a bacon roll...Not good enough 😋

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ALEXANDER L

Very helpful ,approachable and knowledgeable and followed the COVID guidelines to the letter

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Michael G

It was an enjoyable experience buying a second hand car from this garage. The salesperson was very helpful and from the outset aimed to deal with any concerns I had about the car. The car was in superb condition when I picked it up and even the most minor details addressed. I would recommend this garage.

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LAUREN G

Excellent garage! Love my new car and really happy with the condition it is in.

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RICHARD M

absolutely brilliant, service very good. best service i have ever had buying a car

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ELISABETTA M

The staff has been very helpful, always available to answer all my questions either via phone or email, the sale went smoothly and the car is lovely.

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JEAN W

Bought another Suzuki from a very helpful young man.

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BRIAN B

Very friendly staff and a good deal was provide to us and we ended up buying 2 cars on our visit

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CHRIS R

van we enquired about was wrongly priced on the website salesman found me an alternative van in mint condition for the price we where willing to pay and delivered it to the Highlands Could not have asked for any better

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STEVEN D

Very friendly dealer, it was apparent that they are a family business. No hard sell! Just good honest down to earth car dealer. It makes a change.

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IAN L

Great customer service. Made the job of purchasing a new Korando Ultimate very easy.

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GAVIN H

I recently purchased a car from Brenwood Motor Company in Kirkcaldy and would urge others to certainly consider them. I was very specific as to what kind of car I was looking for and had been looking online for a few weeks. I had been to other dealerships to check out some of their options but was instantly put off by the usual salesman pushy patter that I find really uncomfortable and unnecessary. This is where I have to highly recommend Jonny who works at Brenwood. Straight away he didn't try any of the pretend best friend nonsense and was thorough with his explanation of the vehicle I was keen on. What Jonny doesn't know is that I had seen him dealing with an elderly customer before me and he was excellent with his patience and his approach with the gentleman. It was a breath of fresh air to see and definitely helped me make a decision on my purchase. With regards to the buying, there was no trouble at all and regular contact was maintained. Five star service all-round.

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ANDREA M

Excellent and hassle free. Given all the restrictions being able to buy a car online and get what you asked for is great.

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Dealer Response

Thanks Andrea hope your dad is enjoying his new car

Maria G

Fantastic. They inform me about all my needs and I feel that they really take care of me as a customer!

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EMMA R

Not your typical pushy or arrogant dealers, very personable and professional

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Dealer Response

Thanks Emma hope your enjoy your new pick up

Lesley B

Excellent customer service polite and an easy smooth transaction

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JOHN S

Customer Service was 1st Class Could not have been more helpful

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FRASE R

I have just bought a one-year-old Ssangyong Korando from Brenwood motors, an official Ssangyong dealer. I am delighted with tha car, which has been turned out in a condition which could pass for new. The dealer went to great lengths to obtain the exact car I wanted direct from Ssangyong UK headquarters, where it had been used as a demonstrator. I was given a very good deal, invoving a good trade-in price for my previous car. They also fitted a towbar and obtained a spare wheel and tyre for me exactly as specified, I certainly will be using Brenwood motors for future sevicing and any repairs, etc.

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Dealer Response

Thank you for your kind words Fraser. We do try our best to go the extra mile

AILEEN R

Excellent service,seamless experience without feeling pressured into buying the secondhand car .When car was collected it was valeted to shroom condition.Greig and John most helpful and accommodating. Would recommend Brenwood Motors

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Dealer Response

Thanks Christine. Hope your sister enjoys her new car. Such a lovely gesture gifting her the car

ELAINE M

Bought the car remotely due to Covid and the experience was pain free. Had a live video to show car close up and had it delivered to my door. The car was as described and I'm perfectly happy with it. JLB was helpful and professional so I'd certainly recommend this dealer.

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DAVID B

Very professional and no pressure to buy anything whatsoever, was given all information required and was helped throughout the process.

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JAMES M

All the staff from the MD down provide a wonderful service. I sent a question on a Friday night and received a response from the MD on the same Friday night. The service at the showroom was of an equally high standard, the staff were very helpful and knowledgeable. The vehicle I bought was excellent and any questions that I had after I bought my Suzuki I could just pick up the phone and get the answer. This is proper old fashioned customer service where quality and the customer are King. If you want a proper service from a quality organisation then I would suggest paying Brenwood Motor Company a visit. They have vehicles to suit everyone’s requirements and pocket and I have no complaints regarding mine.

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MUHAMMET M

Fantastic team who made buying a car so easy. The gentleman I dealt with was good at explaining everything to me. Very informative and kept me up to speed the whole time. Also delivered the car very fast.

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DARREN L

Excellent to deal with kept me updated on my finance, and my car was ready on time

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MICHAEL H

Excellent smooth service start to finish in difficult times

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DUNCAN B

Very personable and easy to deal with and nothing was too much trouble

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BEVERLEY H

Brenwood Motor Company are an absolute credit to the cars sales industry They were decent and honest from start to finish and fantastic communicators, couldn't do enough to help. An amazing experience

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JANE M

Total professionals. Just bought a little Clio from them. No problems viewing the car and having a test drive. Me having to self isolate did not cause any issues; the finance agreement was brought to my house for signing and the car was delivered the next day after it was serviced and the timing belt replaced and valeted. The paperwork from DVLA arrived the next week. Seemless service all the way through

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CATHERINE B

Have dealt with this company for over 10yrs. Always very knowledgable, friendly and inspire confidence in them, all of them. Great team

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ALAN C

Friendly and enthusiastic staff, sale completed quickly and effectively with no hassles.

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ZOE C

I always feel like I'm important and looked after.

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ANGUS R

I was pleased with the service and would seriously think about returning if or when i next change my car. Any inconveniences that we experienced were a consequence of the restrictions imposed in relation to the Covid pandemic.

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mariusz D

High quality customers service. Was everything what we expect. On The way home we Got a nice suprice with free mot for next year for the loyal customers.

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ROYSTON S

Third car I have purchased from Brenwood ,always good service,polite,price right and in my experience quality used cars,I would use this company again.

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HENRY G

Picked my car on Brenwood web site, phoned for test drive, asked if i could come up in 45mins. When i arrived one of the salesmen was waiting outside alongside the car.with the keys. He explained everything about the car to me and asked if i was happy to test drive on my own in these Covid times.Was away for 20 mins.Told him i was happy with the car,and the deal was done. Told the car will go through their garage and will phone when ready.

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STEVE M

So easy from start to finish. Kept me well informed and made the experience enjoyable.

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ROBERT F

very helpful put me at ease salesman very imformative great service

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JOHN D

It was a great to deal with people who actually care for thier customers, very freindly staff and no pressure sales, a pleasure to do business with, fantastic, would recommend to anyone.

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Google
4.5
Autotrader
4.9
Facebook
4.4
What our customers say about us

Our Reviews